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frequenly asked

QUESTIONS

have a specific question? email hello@marinaarianabeauty.com 

where are you located?

i am based inside the sola salons at marshall’s plaza in dewitt. sola salons is located between j.crew + bv nails in the plaza.

what payment methods are accepted?

i accept all major credit/ debit cards + cash payments.

are you really gratuity free?

yes! there is no tip line when you check out. this is intentional.

how do i prepare for my session?

please arrive with clean or day-old hair that is 100% dry + brushed thoroughly.

why can't i book a haircut?

at this time, haircut-only sessions are reserved for current color or extension clients of mod by mo. new client sessions can be found here.

why is there a form before i reserve my session?

this isn't a traditional salon experience, every client at mod by mo receives an extended consultion with a personalized plan during their first session. this brief intake form helps me get started on designing your plan + curated mood board for your session.

what will my maintenance look like?

we will discuss your exact plan, but a general rule of thumb:

haircuts: 2-3 months

color: 3-5 months

extensions: 6 weeks - 3 months

do you offer refunds?

there are no refunds for products or services. all retail purchases can be exchanged within 14 days of purchase. sessions can be revised within 7 days of your visit, complimentary.

do you offer walk-ins?

no, at this time all sessions are reservation-only.

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