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where are you located?
i am based inside the sola salons at marshall’s plaza in dewitt.
sola salons is located between j.crew + bv nails in the plaza.
what payment methods are accepted?
i accept all major credit/debit cards + cash payments.
payment plans are available upon request.
is there a credit card fee?
no. there is no additional charge for using your credit card.
are you really gratuity-free?
yes! there is no tip line when you check out. this is intentional.
do you offer walk-ins?
no, at this time all sessions are reservation-only.
why do i have to complete a form before i reserve my session?
every new client experience at mod by mo begins with a personalized approach + extended consultation. your intake form gives me a better understanding of your current hair + goals before we meet. this also allows me to start preparing your personalized design plan + curated mood board ahead of your first session, so we can make the most of our time together.
how do i prepare for my session?
please arrive with clean or day-old hair that is 100% dry + brushed thoroughly. severely oily hair, hair with lot's of product in it, or that is severly tangled may impact what we're able to accomplish during our time together + may result in part or some of your session being rescheduled.
what will my maintenance look like?
we will discuss your exact plan, but a general rule of thumb:
haircuts: 2-3 months
color: 3-5 months
extensions: 6 weeks - 3 months
do you offer refunds?
there are no refunds for products or services.
all retail purchases can be exchanged within 14-days of purchase.
sessions can be revised within 7 days of your visit. this is a complimentary session.
why can't i book a haircut?
haircut-only sessions are currently reserved for established mod by mo color + extension clients. if you're new to the studio, you can explore the available new client sessions here.